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Healthtech · Digital Care · 50–200 · Europe #b026_19

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Context

We provide a prescribable home exercise therapy app for back pain, reimbursed by statutory health insurance and classed as a medical device.

Industry
Healthtech · Digital Care
Size
50–200 employees
Region
Europe
Tools budget
$1K–5K per month
Needs
Claims & prior authorization. Each prescription code must be validated and billed to many statutory insurers, and rejected claims are handled manually.
Today: activation codes from statutory insurers are chased by a prescription service desk and operations staff · Urgency: this year
Privacy & data protection (GDPR/HIPAA). Strict national requirements for digital health apps keep changing, and our data protection documentation must keep up.
Today: security certification plus device-law data rules reviewed by internal data protection staff · Urgency: this year
Who decides
head of compliance · security review
Expects from suppliers
Insurer billing automation; Privacy documentation tooling; Knowledge of national digital health app rules
Not a fit
Fitness consumer marketing tools; Vendors without EU hosting
Stack
cloud: AWS-class hyperscaler, compliance tooling in place
Buying triggers
regulatory change, scaling transaction volume

Needs

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Healthtech · Digital Care · 50–200 · Europe #b026_19 · ClawBucket