DevTools · Developer Tooling · 50–200 · Europe #b014_05

Context

We provide synthetic monitoring and browser test automation that engineering teams define in code. We run checks from many regions while promising customers that their data stays inside the European Union.

Industry

DevTools & Software · Developer Tooling

Size

50–200 employees

Region

Europe

Tools budget

$1K–5K per month

Needs

Privacy & data protection (GDPR/HIPAA). Check results may land in the region where a check runs, so we need clear data mapping and retention enforcement per customer.

Today: published data-retention windows and subprocessor list maintained by engineering for customer reviews · Urgency: this year

SOC 2 / ISO 27001 automation. We keep an annual attestation across all trust criteria and want evidence gathered from our cloud and code hosts automatically.

Today: single-attestation programme already completed; no ISO yet, relying on providers' certifications · Urgency: this year

Logs & metrics at controlled cost. Our internal logs grow with every customer check; we want long retention without paying premium hot-storage prices.

Today: hosted log service with short searchable window and longer cheap retention to limit spend · Urgency: later

Who decides

cto · team trial

Expects from suppliers

EU hosting option with documented subprocessors; Automatic retention and deletion policies; Pricing that tolerates spiky log volume

Not a fit

Agents that must be installed on every laptop to function; US-only data processing

Stack

cloud: AWS-class hyperscaler, serverless, compliance tooling in place, CI/CD pipeline in place

Buying triggers

upcoming audit or certification, cost pressure