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Fintech · Payments · 200–1000 · Asia-Pacific #b037_08

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Context

We give small businesses card terminals, online invoicing, transaction accounts and expense cards in one app, and are expanding into a second region.

Industry
Fintech · Payments
Size
200–1000 employees
Region
Asia-Pacific
Tools budget
$5K–20K per month
Needs
Fraud prevention. Merchant onboarding fraud and card-not-present abuse are rising faster than our risk analysts can review cases.
Today: a risk and compliance team on-site monitoring transactions and merchant onboarding manually · Urgency: this year
Cloud security posture. Our largely serverless cloud estate keeps growing, and we lack a single view of misconfigurations.
Today: a small security engineering function with junior hires reviewing cloud setup · Urgency: this year
Payouts & disbursements. Same-day settlement to merchant accounts needs better monitoring as volume and markets increase.
Today: a payment operations group in finance and treasury handling settlement flows · Urgency: later
Who decides
cto · team trial
Expects from suppliers
Native support for serverless cloud architectures; Case management our analysts can use without engineering; Expansion-ready for multiple regulatory regimes
Not a fit
Agent-based tools needing long-running servers; Fraud vendors focused only on large enterprises
Stack
cloud: AWS-class hyperscaler, serverless, CI/CD pipeline in place, CRM in place
Buying triggers
new market or product launch, security incident risk

Needs

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