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Fintech · Payments · 1000+ · Europe #b002_23

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Context

We are a large payments group offering merchant acquiring, digital wallets and online cash solutions to merchants and consumers.

Industry
Fintech · Payments
Size
1000+ employees
Region
Europe
Tools budget
$20K+ per month
Needs
Chargebacks & disputes. Chargeback handling for our acquiring merchants is labour-intensive and loses winnable disputes.
Fraud prevention. We want earlier fraud signals to reduce bad debt from disputed card transactions.
Expects from suppliers
Supports all major card schemes; Automated evidence packages; Enterprise SLAs
Not a fit
Small-merchant self-serve tools; Single-scheme coverage
Stack
multi-cloud, core banking / ledger system, CRM in place
Buying triggers
cost pressure, scaling transaction volume

Needs

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