DevTools · Data Platforms · 50–200 · Europe #b018_18

Context

We run a self-service data operations platform that bundles integration, storage, transformation and automation for business data teams.

Industry

DevTools & Software · Data Platforms

Size

50–200 employees

Region

Europe

Tools budget

$1K–5K per month

Needs

Cloud security posture. Our platform runs on several clouds, and we need better ongoing checks of security configuration across them.

Today: devsecops engineer role covers cloud hardening for a multi-tenant data platform · Urgency: this year

CRM & revenue operations. We sell in several regions and need sharper visibility from field marketing through to closed deals.

Today: field marketing and account executives hired to coordinate regional events and pipeline · Urgency: this year

Support automation. Customer success managers handle many repeated questions that slow down onboarding.

Today: customer success and technical consultants onboard accounts manually, driving adoption through hands-on engagements · Urgency: now

Who decides

head of operations · team trial

Expects from suppliers

Multi-cloud coverage; Remote-first friendly; Integration with our CRM

Not a fit

Single-cloud-only scanners

Stack

multi-cloud, data warehouse: cloud, CRM in place, Kubernetes

Buying triggers

security incident risk, new market or product launch