Healthtech · Life Sciences Software · 11–50 · Europe #b034_13

Context

We are a small European vendor of patient-centred electronic data capture and outcome questionnaires for clinical and real-world studies.

Industry

Healthtech · Life Sciences Software

Size

11–50 employees

Region

Europe

Tools budget

under $1K per month

Needs

Privacy & data protection (GDPR/HIPAA). Patient privacy is our main selling point, so we need provable data protection controls without hiring a large team.

Today: founders and a few staff manage consent and privacy policy documents manually · Urgency: later

SOC 2 / ISO 27001 automation. Larger sponsors expect formal security certification, and we lack people to prepare and maintain one.

Today: compliance badges maintained with manual documentation by a tiny team · Urgency: later

CRM & revenue operations. We sell to many buyer types, from device makers to universities, and our pipeline tracking is scattered.

Today: a lightweight sales pipeline handled through a shared spreadsheet-style setup · Urgency: later

Who decides

ceo founder · founder led

Expects from suppliers

Affordable for a startup-sized team; Templates aligned to European data protection law; Hands-on onboarding

Not a fit

Enterprise platforms with long implementations; Pricing built for large companies

Stack

cloud: AWS-class hyperscaler, CRM in place

Buying triggers

upcoming audit or certification, new market or product launch