Healthtech · Health Data & Interoperability · 50–200 · North America #b029_01

Context

We operate a national clinical data network that lets digital health firms, labs, payers and providers retrieve patient records and place lab orders through one interface.

Industry

Healthtech · Health Data & Interoperability

Size

50–200 employees

Region

North America

Tools budget

$1K–5K per month

Needs

Audit evidence collection. We hold several security attestations at once and want evidence gathering shared across them instead of repeated per framework.

Today: one security engineer answers audits and customer questionnaires using cloud-native control checks · Urgency: this year

FHIR / HL7 integration. We need cleaner normalization of incoming records so downstream customers get consistent structured resources from messy sources.

Today: in-house engineers convert incoming records into structured resources through custom pipelines · Urgency: this year

Identity & access management. Every record lookup must be traceable to a permitted purpose, so fine grained access logging matters a lot to us.

Today: compliance analysts review access logs by hand against cloud-native logging · Urgency: now

Who decides

head of compliance · security review

Expects from suppliers

Ready mapping to healthcare security frameworks; Exportable audit trails per request; Signed business associate agreement

Not a fit

Tools without healthcare data handling terms; Point solutions needing heavy professional services

Stack

cloud: AWS-class hyperscaler, compliance tooling in place, EHR system in place

Buying triggers

regulatory change, upcoming audit or certification