Healthtech · Clinical Software · 11–50 · North America #b027_18

Context

We provide membership management, billing and a light record system for subscription-based primary care clinics, plus a network linking them to employers.

Industry

Healthtech · Clinical Software

Size

11–50 employees

Region

North America

Tools budget

under $1K per month

Needs

Revenue recognition & billing. Membership billing for many clinics runs on our platform, and failed recurring charges create manual follow-up for clinic staff.

Today: its own recurring membership billing product, run by a small engineering team · Urgency: this year

Clinical documentation. We are growing our charting workflows and want faster, cleaner visit notes without making clinicians type more.

Today: a newly added clinical module with phone-based scribing, built by clinical engineers · Urgency: this year

Who decides

cto · founder led

Expects from suppliers

Recurring billing tools with dunning built in; Simple pricing for a small company; Works with serverless cloud architecture

Not a fit

Insurance claims tools built around fee-for-service; Heavy enterprise suites

Stack

cloud: AWS-class hyperscaler, serverless, EHR system in place

Buying triggers

scaling transaction volume, cost pressure