Healthtech · Life Sciences Software · 50–200 · Europe #b034_08

Context

We maintain a popular open-source workflow engine for genomics and sell a commercial platform that runs and governs scientific pipelines.

Industry

Healthtech · Life Sciences Software

Size

50–200 employees

Region

Europe

Tools budget

$1K–5K per month

Needs

SOC 2 / ISO 27001 automation. Large pharma and government genomics customers send long security reviews, and our evidence gathering does not keep pace with sales.

Today: a public trust centre backed by spreadsheet-based control tracking · Urgency: this year

Guardrails for AI agents and LLM apps. We now ship AI agents that write and launch pipelines, and need controls so they cannot misuse customer compute or data.

Today: product team prototypes assistant features with in-house review before release · Urgency: this year

Logs & metrics at controlled cost. Telemetry from thousands of customer pipeline runs is growing faster than our observability budget.

Today: platform engineers tune cloud log retention by hand to hold cost down · Urgency: this year

Who decides

cto · security review

Expects from suppliers

Respects open-source community and self-hosted deployments; Agent guardrails that handle tool calls, not only text; Usage-based pricing that scales sensibly

Not a fit

Vendors requiring all data leave customer clouds; Observability tools priced per host

Stack

multi-cloud, Kubernetes, LLM APIs in production, CI/CD pipeline in place

Buying triggers

AI adoption push, upcoming audit or certification