DevTools · Data Platforms · 200–1000 · North America #b017_04

Context

We offer a managed workflow orchestration service built around a popular open-source scheduler, serving hundreds of enterprise data teams.

Industry

DevTools & Software · Data Platforms

Size

200–1000 employees

Region

North America

Tools budget

$5K–20K per month

Needs

Internal developer platform. We operate customer workloads on several clouds and our internal platform tooling has not kept pace with that spread.

Today: a staff-level infrastructure group running clusters across three public clouds · Urgency: now

APM & distributed tracing. When a customer workflow slows down we struggle to trace the cause across our control plane and data plane.

Today: a newly forming observability team building pipeline visibility in-house on streaming components · Urgency: now

Who decides

vp engineering · team trial

Expects from suppliers

Native support for Kubernetes operators; Works identically across all major clouds; Tracing that handles very high task volumes

Not a fit

Tools tied to one cloud provider; Per-host pricing that punishes our scale

Stack

multi-cloud, Kubernetes, CI/CD pipeline in place

Buying triggers

scaling transaction volume, tool consolidation