Fintech · Payments · 200–1000 · Asia-Pacific #b037_16

Context

We are a regional omnichannel payment platform for enterprise merchants, licensed as a major payment institution in several Southeast Asian jurisdictions.

Industry

Fintech · Payments

Size

200–1000 employees

Region

Asia-Pacific

Tools budget

$5K–20K per month

Needs

Regulatory reporting. Inspections, surveys and statutory filings across several central banks are tracked by hand in spreadsheets.

Today: a regulatory compliance manager running obligation registers and licence filings by hand · Urgency: this year

Continuous compliance monitoring. We need an obligations register that flags which controls break when a regulation changes.

Today: gap analyses against regulator expectations done periodically rather than continuously · Urgency: this year

KYC & customer onboarding. Anti-money-laundering checks on enterprise merchants vary by country and slow down regional onboarding.

Today: merchant onboarding checks being digitised after a push to win regional small businesses · Urgency: this year

Who decides

head of compliance · security review

Expects from suppliers

Pre-built Southeast Asian regulatory content; Obligation-to-control mapping with change alerts; Workflow suited to compliance staff, not engineers

Not a fit

Tools covering only Western regulators; Generic GRC suites needing heavy consulting

Stack

cloud: AWS-class hyperscaler, compliance tooling in place, ticketing / issue tracker

Buying triggers

regulatory change, tool consolidation