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Healthtech · Digital Care · 11–50 · Europe #b026_12

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Context

We make a home brain-stimulation headset with a companion therapy app for depression, sold to consumers and used by public mental health services.

Industry
Healthtech · Digital Care
Size
11–50 employees
Region
Europe
Tools budget
under $1K per month
Needs
Regulatory reporting. Our home treatment device generates real-world outcome data that we must report to regulators and clinical partners reliably.
Today: a quality and regulatory engineer role manages device submissions for new markets · Urgency: now
Data quality & observability. We rely on user-reported symptom scores, and inconsistent or missing entries weaken the evidence we publish.
Today: trial and user outcome data cleaned by a small research team before publication · Urgency: later
Support automation. Customer questions about device setup and shipping across countries land on a very small support team.
Today: users reach a help centre and a mailbox with a money-back guarantee · Urgency: later
Who decides
head of compliance · founder led
Expects from suppliers
Medical device vigilance and reporting workflows; Help with clinical data validation; Small-team-friendly pricing
Not a fit
Wellness-only analytics; Vendors needing large integration teams
Stack
cloud: GCP-class hyperscaler, serverless
Buying triggers
regulatory change, new market or product launch

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