Healthtech · Health Data & Interoperability · 1000+ · North America #b029_25

Context

We provide release of information, chart abstraction and registry services to provider organizations and health plans, combining clinical experts with automation.

Industry

Healthtech · Health Data & Interoperability

Size

1000+ employees

Region

North America

Tools budget

$20K+ per month

Needs

Document AI & extraction. Abstraction from medical charts remains labor heavy, and we want extraction accuracy high enough to reduce manual review.

Today: a new AI engine pre-extracts registry data, with credentialed staff reviewing outputs · Urgency: now

SOC 2 / ISO 27001 automation. We maintain several security certifications and a data aggregator validation, with repeated evidence work.

Today: several attestations and certifications held, with compliance audit efficiency discussed publicly · Urgency: this year

Staffing & scheduling. A large clinical workforce handles fluctuating request volumes, so scheduling remains a pain.

Today: site supervisors schedule on-site records staff at client hospitals; hiring runs through a portal · Urgency: this year

Who decides

head of operations · procurement

Expects from suppliers

Accuracy benchmarks on medical charts; Human review workflows; Support for multiple certifications

Not a fit

Fully automated tools without human oversight; Vendors without medical record experience

Stack

cloud: Azure-class hyperscaler, compliance tooling in place, EHR system in place

Buying triggers

AI adoption push, scaling transaction volume