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Fintech · Payments · 1000+ · Asia-Pacific #b037_09

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Context

We build payment orchestration and checkout infrastructure for large merchants and banks, including an open-source edition used by developers worldwide.

Industry: Fintech · Payments
Size: 1000+ employees
Region: Asia-Pacific
Tools budget: $20K+ per month
Needs: Logs & metrics at controlled cost. Telemetry from enormous daily transaction volume makes our logging and metrics bill grow faster than revenue.
Today: built-in alerts and metrics pipelines in its own open-source platform · Urgency: later
Application security & code scanning. Accepting outside contributions to a card-certified codebase means every pull request needs automated security review.
Today: masking at source and encryption built into the product by its own engineers · Urgency: this year
Technical hiring. Hiring strong systems engineers across several continents strains our in-house recruiting process.
Today: large in-house engineering hubs hiring through its own careers site · Urgency: this year
Who decides: vp engineering · team trial
Expects from suppliers: Handles very high cardinality metrics affordably; Open-source friendly licensing and self-hosting; Scanning that supports systems languages well
Not a fit: Per-host pricing that punishes horizontal scale; Closed tools that cannot run inside our perimeter
Stack: multi-cloud, Kubernetes, CI/CD pipeline in place
Buying triggers: cost pressure, scaling transaction volume

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