Healthtech · Clinical Software · 1000+ · Europe #b028_16

Context

We develop a large hospital electronic health record and are modernising it from customer-hosted installs to a hosted service.

Industry

Healthtech · Clinical Software

Size

1000+ employees

Region

Europe

Tools budget

$20K+ per month

Needs

APM & distributed tracing. As we move to a hosted service, we cannot easily trace slow clinical screens across our application tiers.

Today: a platform team runs scheduled load and stability tests and analyses results · Urgency: now

Internal developer platform. Containerising a mature application server product needs a shared platform our many teams can adopt.

Today: preparing a large application for containers and software-as-a-service delivery · Urgency: now

Who decides

vp engineering · procurement

Expects from suppliers

Support for older application server stacks; Nordic data residency; Gradual adoption alongside customer-hosted installs

Not a fit

Tools only for greenfield microservices; Vendors without public sector experience

Stack

on-prem / private cloud, Kubernetes, EHR system in place

Buying triggers

tool consolidation, scaling transaction volume