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Healthtech · Digital Care · 1000+ · Europe #b026_01

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Context

We are a large digital-first primary care provider combining app-based consultations with physical clinics, serving public payers, insurers and private patients in several European countries.

Industry: Healthtech · Digital Care
Size: 1000+ employees
Region: Europe
Tools budget: $20K+ per month
Needs: Staffing & scheduling. Balancing clinician rosters between video consultations and physical clinics across markets is a daily puzzle we still solve partly by hand.
Today: a dedicated product team builds in-house tooling matching clinician availability across channels · Urgency: this year
Guardrails for AI agents and LLM apps. As we add AI into triage and care navigation, we need guardrails and audit trails that satisfy clinical safety reviewers.
Today: supplier reviews on legal, security and quality, plus staff checking every drafted note · Urgency: this year
Who decides: cto · procurement
Expects from suppliers: Proven deployments in regulated clinical settings; Multi-country data residency options; Clinician-friendly interfaces needing little training
Not a fit: Single-country point solutions; Tools without clinical safety documentation
Stack: cloud: GCP-class hyperscaler, Kubernetes, EHR system in place, LLM APIs in production
Buying triggers: AI adoption push, cost pressure

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