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Healthtech · Digital Care · 200–1000 · North America #b025_05

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Context

We help independent therapists accept insurance by handling credentialing and payments, and we route patients to them through our marketplace.

Industry
Healthtech · Digital Care
Size
200–1000 employees
Region
North America
Tools budget
$5K–20K per month
Needs
Data pipelines & integration. Our foundational data systems need rebuilding so claims, appointments and provider activity land reliably for every downstream team.
Today: cloud warehouse and scheduled workflow tooling being rebuilt as a foundational data infrastructure layer · Urgency: now
LLM evaluation & testing. Before AI features touch patient messages, we must score clinical safety and quality against a consistent bar.
Today: a clinical product lead manually setting the safety and quality bar for generated notes · Urgency: now
Staffing & scheduling. Solo practitioners lose hours to intake and booking; we want automated scheduling that respects clinician availability rules.
Today: product design exploring an assistant for front-desk and scheduling work in provider practices · Urgency: now
Who decides
vp engineering · team trial
Expects from suppliers
Evaluation datasets reviewed by licensed clinicians; Scheduling engines that handle many independent calendars; Willingness to sign healthcare data agreements
Not a fit
Generic benchmarks with no clinical rubric; Scheduling tools built for a single large clinic
Stack
data warehouse: cloud, LLM APIs in production, cloud: AWS-class hyperscaler
Buying triggers
AI adoption push, rapid team growth

Needs

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