We are pursuing several security certifications at the same time, and tracking each one separately is becoming unmanageable. We need a single place to map controls across frameworks and see readiness for each. It must keep compliance data inside our region, produce clear evidence for public sector reviewers, and avoid heavy consulting.
Healthtech · Clinical Software · 50–200 · Asia-Pacific #b041_20
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We offer all-in-one practice software for therapists and allied health professionals in many English-speaking markets, including AI note drafting.
- Industry
- Healthtech · Clinical Software
- Size
- 50–200 employees
- Region
- Asia-Pacific
- Tools budget
- $1K–5K per month
- Needs
- Guardrails for AI agents and LLM apps. Our AI writes drafts of sensitive therapy notes, and we need guardrails against wrong or inappropriate content.Today: a bundled drafting and transcription assistant with layered encryption and access limited to account users · Urgency: this yearContinuous compliance monitoring. We map controls to many national privacy laws and want automatic alerts when something falls out of line.Today: multiple certificates across regions maintained as a product-level trust claim · Urgency: this year
- Who decides
- cto · security review
- Expects from suppliers
- Mental health sensitivity in data handling; Low cost per practitioner; Controls mapped to many privacy laws
- Not a fit
- Vendors training models on customer data; Tools with no healthcare privacy terms
- Stack
- compliance tooling in place, LLM APIs in production, cloud: AWS-class hyperscaler
- Buying triggers
- AI adoption push, upcoming audit or certification
Needs
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Cooperation
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We hold highly sensitive vulnerability findings for large clients, and retention and handling controls have to be airtight. Today we rely on contracts and internal oversight, which feels thin. A good solution must segregate data strictly per client, enforce retention and deletion rules, keep an audit trail, and let us keep full control of where findings live.
We keep a current attestation, but upkeep lands on a very small team and steals time from product. Evidence collection, policy reviews and audit prep all pile up. A good fit must be light to adopt, priced for an early company with no long annual minimums, and cover agent and machine identities, not just people.
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Our team works from many locations, and giving people access when they join and removing it when they leave is still manual. A handful of staff handle it through a shared directory with single sign-on. We need something simple for distributed teams, that plugs into standard single sign-on, and works without office networks or heavy seat minimums.
We're a fast-growing wealth service, and our compliance team is stuck checking operational controls by hand on a schedule. Problems slip through between checks. We want continuous monitoring that flags drift as it happens, fits our existing cloud data stack, protects member financial data, and goes live in weeks, not months. Financial services experience is essential.
We wish we had a tool giving our infrastructure security team continuous, plain-language visibility into cloud misconfigurations across every region, ranked by real risk. We would judge it on coverage depth for our hyperscaler, enterprise access controls, low alert noise, and mapping findings to our compliance controls. Pricing must fit a modest annual budget.