Healthtech · Life Sciences Software · 11–50 · Europe #b034_20

Context

We run robotic wet-lab biology services for drug discovery clients, generating consistent experimental datasets they can feed into their own models.

Industry

Healthtech · Life Sciences Software

Size

11–50 employees

Region

Europe

Tools budget

under $1K per month

Needs

Data quality & observability. Clients buy us for reproducibility, so we need automated quality checks on every robotic run before delivery.

Today: automation scientists review plate-level results before delivering customer datasets · Urgency: this year

Data pipelines & integration. Each client wants results in their own systems and formats, and building delivery feeds is repetitive.

Today: in-house platform moves instrument outputs into customer deliverables through custom scripts · Urgency: this year

CRM & revenue operations. Tracking service projects from proposal to delivery across many small clients is messy.

Today: a small commercial team follows enquiries and quotes in lightweight tools · Urgency: later

Who decides

head of operations · founder led

Expects from suppliers

Quality monitoring for laboratory time-series data; Flexible export to client data platforms; Simple pricing for a small team

Not a fit

Tools built only for software event data; Heavy enterprise customer systems

Stack

cloud: AWS-class hyperscaler, CRM in place

Buying triggers

scaling transaction volume, cost pressure