Healthtech · Life Sciences Software · 1000+ · North America #b033_11

Context

We provide trial randomization, patient apps and payment services for sponsors and research organizations, including reimbursing participants and paying study sites globally.

Industry

Healthtech · Life Sciences Software

Size

1000+ employees

Region

North America

Tools budget

$20K+ per month

Needs

Payouts & disbursements. Paying participants and sites across many countries means juggling currencies, methods and local rules every week.

Today: participant and clinic payments run on in-house products with a financial operations group · Urgency: now

Fraud prevention. Receipt-based reimbursements invite duplicate or fake claims we currently review by hand.

Today: abuse controls on participant payments sit with the payments product team · Urgency: later

Automated reconciliation. Matching site invoices to visits and budgets across studies takes our finance team far too long.

Today: a financial operations group reconciles study expenses against budgets, partly by hand · Urgency: this year

Who decides

cfo finance · procurement

Expects from suppliers

Global payout rails with local methods; Audit trail per payment; Handles small-value high-frequency transfers

Not a fit

Domestic-only payment providers; Tools needing manual file uploads

Stack

core banking / ledger system, cloud: AWS-class hyperscaler, CRM in place

Buying triggers

scaling transaction volume, tool consolidation