Healthtech · Digital Care · 50–200 · Europe #b026_25

Context

We provide smartphone video GP appointments for publicly funded and private patients, as part of a wider healthcare services group.

Industry

Healthtech · Digital Care

Size

50–200 employees

Region

Europe

Tools budget

$1K–5K per month

Needs

Staffing & scheduling. Matching sessional doctors to demand from both public and private patients throughout the day is hard to forecast.

Today: clinician sessions are arranged with flexible start and finish times by a central operations team · Urgency: this year

Cloud cost optimization. Video consultation infrastructure costs are significant, and we want clearer visibility to trim waste.

Today: cloud spend reviewed informally by engineering leads when invoices rise · Urgency: later

Who decides

head of operations · team trial

Expects from suppliers

Demand forecasting for clinician sessions; Cloud cost visibility; Fast implementation

Not a fit

Hospital-scale ERP; Vendors unfamiliar with UK primary care

Stack

cloud: AWS-class hyperscaler, ticketing / issue tracker

Buying triggers

cost pressure, tool consolidation