Healthtech · Digital Care · 1000+ · North America #b025_02

Context

We deliver remote coaching and clinical support for chronic metabolic conditions, contracting mainly with employers and health insurers across the country.

Industry

Healthtech · Digital Care

Size

1000+ employees

Region

North America

Tools budget

$20K+ per month

Needs

Data pipelines & integration. Our data and AI platform must unify device readings, coaching events and claims into reliable feeds for analytics and models.

Today: cloud warehouse plus batch orchestration run by a dedicated data and AI platform group · Urgency: this year

Privacy & data protection (GDPR/HIPAA). As AI features expand, we need consent tracking and data mapping that keep pace with state health privacy laws.

Today: legal reviewing health data uses case by case, now adding a senior privacy lead · Urgency: this year

CRM & revenue operations. Our enterprise sales motion to employers and plans needs cleaner pipeline data and forecasting our new revenue leaders trust.

Today: revenue operations team reorganizing sales processes and reporting under new commercial leadership · Urgency: this year

Who decides

head of data · security review

Expects from suppliers

Proven handling of protected health information at enterprise scale; Connectors for connected-device and claims data; Clear pricing for multi-year healthcare contracts

Not a fit

Point tools that cannot sign a business associate agreement; Sales tools built only for transactional consumer funnels

Stack

data warehouse: cloud, CRM in place, LLM APIs in production, cloud: AWS-class hyperscaler

Buying triggers

AI adoption push, regulatory change