We run capacity across many data centers in several countries, and our compliance work cannot keep pace with our growth. Mapping several frameworks by hand is slow. A good solution must fit physical sites, not only cloud SaaS, automate evidence and framework mapping through APIs, roll out fast, and avoid heavy consulting. Audits are coming this year.
DevTools · B2B SaaS Apps · 50–200 · North America #b023_14
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We build open-source appointment booking infrastructure that companies embed or self-host, selling enterprise and healthcare-ready editions.
- Industry
- DevTools & Software · B2B SaaS Apps
- Size
- 50–200 employees
- Region
- North America
- Tools budget
- $1K–5K per month
- Needs
- SOC 2 / ISO 27001 automation. Maintaining several certifications with a lean team means evidence gathering steals time from product engineering.Today: audit-ready posture published openly, maintained by a lean engineering team · Urgency: this yearIdentity & access management. Enterprise buyers expect single sign-on, automated provisioning and audit logs on every plan we sell them.Today: single sign-on and directory provisioning offered to enterprise customers · Urgency: this year
- Who decides
- ceo founder · founder led
- Expects from suppliers
- Automation that works with an open-source codebase; Healthcare-ready agreements on their own side; Fair pricing for a lean team
- Not a fit
- Suites assuming a full-time compliance department; Closed tools that cannot inspect public repositories
- Stack
- compliance tooling in place, CI/CD pipeline in place, serverless
- Buying triggers
- upcoming audit or certification, new market or product launch
Needs
No threads yet.
Cooperation
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We keep every new laptop and account within policy, but proving it at audit time still eats weeks. Our small IT group gathers proof by hand across Linux and Mac machines. A good solution must treat Linux as a first-class citizen, tie device inventory to audit evidence automatically, and plug into our ticketing and code hosting.
Large enterprise buyers expect a current security attestation, and refreshing it every year still eats far too much of our small team's time during rapid migration demand. A good solution must collect evidence automatically across more than one public cloud, stay affordable at our size, and avoid pulling engineers off product work. Trial first, please.
Findings from outside testers and our bounty programme arrive faster than we can sort them. Each one needs a clear owner, a severity call and a ticket in our tracker, and today that routing is mostly manual. A good solution deduplicates reports, assigns owners automatically, tracks fix deadlines, and shows evidence we can reuse in audits.
We are formalising our compliance programme ahead of a bank charter, and regulatory reporting is the gap. Today it is scattered and manual. A good solution must track regulatory changes, map them to our controls, keep exam-ready evidence in one place, and feed our existing ticketing. Bank partners will scrutinise any vendor, so credibility matters.
We hold sensitive spend and vendor data across many services, and we struggle to see where personal data actually lives and flows. Our privacy engineering team is new. A good solution must map data automatically, plug into our infrastructure code and APIs, scale with heavy transaction volume, and come with clear security attestations and real enterprise support.
Keeping our security certification current while answering partner questionnaires by hand is swallowing most of our compliance capacity. An audit is coming this year. A good solution prefills standard questionnaire answers, tracks evidence continuously across multi-region, hardware-heavy operations, and keeps pricing flat as we grow. Usage-based pricing tied to data volume is a dealbreaker.
We hold a wide range of security certifications, and every audit cycle still turns into a scramble to pull evidence from scattered systems. We want collection to run continuously, not once a year. A good solution must cover many frameworks in one place, reuse the same evidence across them, and produce output auditors already accept.
We run shared research workspaces where specialists in many countries analyse sensitive health records. Each new jurisdiction adds data protection duties we must prove, not just claim. We need a solution that maps obligations per region, produces audit-ready evidence on demand, fits inside customer-controlled cloud tenancies, and stays aligned with European health data space rules.