Our telemetry from new sites and cloud services is outgrowing our observability budget. We're stitching logging, monitoring and alerting from basic parts, and costs climb faster than our visibility. A good solution must let us control data volume and retention, expose everything through APIs, and scale across new sites without repricing fights or long lock-in before proving value.
DevTools · Cybersecurity · 1000+ · North America #b021_17
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We provide managed security operations, incident response and awareness training to thousands of organizations, largely through partners and insurers.
- Industry
- DevTools & Software · Cybersecurity
- Size
- 1000+ employees
- Region
- North America
- Tools budget
- $20K+ per month
- Needs
- Logs & metrics at controlled cost. Our platform processes a staggering event volume weekly, and storage costs are a board-level topic.Today: multi-region lake platform with pipeline engineers processing huge weekly event volumes · Urgency: nowIncident management & on-call. Breach response teams coordinate across customers, insurers and partners, and handoffs between them are still messy.Today: bundled response retainer and agentic operations centre handle customer incidents · Urgency: this yearTraining & enablement. We train customers' employees and our own staff, and keeping content fresh across languages is expensive.Today: security-awareness and learning programme sold and used internally; analyst onboarding not found · Urgency: later
- Who decides
- vp engineering · procurement
- Expects from suppliers
- Proven economics at extreme ingest volume; Multi-party incident coordination features; Localization across many countries
- Not a fit
- Tools that cannot scale beyond a few thousand tenants; Single-region products
- Stack
- multi-cloud, Kubernetes, data warehouse: cloud
- Buying triggers
- cost pressure, scaling transaction volume
Needs
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Cooperation
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We wish for a training workspace that replays real, anonymized alert sequences as drills, so new analysts practice triage the way our shifts actually run. We would judge it by how quickly juniors handle live alerts alone, how clean their escalations are, and whether pricing stays fair when staffing rotates around the clock.
We struggle to hire scientists who also write production code, and the search drags across many countries with uneven results. Interviews are inconsistent, and strong candidates slip away while we wait. A good solution must assess scientific depth and coding skill together, work across regions, give us comparable evaluations, and move fast without lowering our bar.