Fintech · Payments · 1000+ · Europe #b002_01

Context

We run a global payment processing and acquiring platform for large merchants, operating much of our own infrastructure across several regions.

Industry

Fintech · Payments

Size

1000+ employees

Region

Europe

Tools budget

$20K+ per month

Needs

Logs & metrics at controlled cost. Our telemetry volume keeps climbing; we need log, metric and trace pipelines that scale without runaway storage cost or noisy-neighbour outages.

Audit evidence collection. Control testing and auditor requests across many licences still involve heavy manual evidence gathering by our risk teams.

Fraud prevention. We need sharper merchant-level fraud detection so analysts spend time on genuinely risky accounts, not noise.

Expects from suppliers

Proven at very high data and transaction volume; Self-hosted or hybrid deployment option; Strong data residency controls; Open standards and API-first integration

Not a fit

Small-business plug-and-play tools; SaaS-only tools without data residency options; Point tools needing manual data exports

Stack

on-prem / private cloud, multi-cloud, Kubernetes, CI/CD pipeline in place

Buying triggers

scaling transaction volume, upcoming audit or certification