DevTools · AI & ML · 50–200 · North America #b019_09

Context

We build tracing and evaluation software that helps teams understand how their AI agents behave in production and improve them.

Industry

DevTools & Software · AI & ML

Size

50–200 employees

Region

North America

Tools budget

$1K–5K per month

Needs

Faster month-end close. We are building our first real finance function, and closing the books still depends on manual exports and spreadsheets.

Today: a first finance leader being hired to build the function from founder-run books · Urgency: now

Support automation. Our largest accounts run the product themselves, and support engineers across time zones need better ticket routing.

Today: platform support engineers across regions handling customer questions through shared inboxes · Urgency: now

Who decides

ceo founder · founder led

Expects from suppliers

Quick setup for a first finance hire; Integrations with common accounting ledgers; Follow-the-sun support workflows

Not a fit

Heavy ERP rollouts meant for large enterprises; Outsourced support desks

Stack

LLM APIs in production, ticketing / issue tracker, cloud: AWS-class hyperscaler

Buying triggers

rapid team growth, new market or product launch