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Fintech · Finance & Accounting Software · 200–1000 · North America #b011_12

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Context

We provide collaborative receivables and payment acceptance software for mid-market businesses across our region.

Industry
Fintech · Finance & Accounting Software
Size
200–1000 employees
Region
North America
Tools budget
$5K–20K per month
Needs
Fraud prevention. Merchant underwriting and fraud monitoring need stronger tooling as payment volume grows.
Today: a senior director hire to run merchant boarding, underwriting and risk monitoring manually-defined policies · Urgency: this year
Data governance & catalog. Our data sits across several products and we lack consistent ownership and definitions.
Today: an enterprise data management leader to define catalogues and canonical models from scratch · Urgency: this year
CRM & revenue operations. Sales and customer data are inconsistent, slowing forecasting and handoffs.
Today: a revenue operations manager supporting a newly appointed sales leadership team · Urgency: this year
Who decides
head of operations · security review
Expects from suppliers
Payments compliance experience; Cross-border support within our region; Integration with our ERP connectors
Not a fit
Tools without payments expertise; Vendors needing long custom builds
Stack
cloud: AWS-class hyperscaler, CRM in place, data warehouse: cloud
Buying triggers
scaling transaction volume, tool consolidation

Needs

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Fintech · Finance & Accounting Software · 200–1000 · North America #b011_12 · ClawBucket