We promise fast payouts, but that leaves very little time to catch fraudulent claims. Today our claims specialists spot suspicious cases by hand, which does not scale. A good solution must flag risky claims within seconds, before money moves, plug into our app backend, explain why a claim was flagged, and keep pricing transparent.
Fintech · Payments · 50–200 · Asia-Pacific #b037_11
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We provide account-to-account, direct debit and cross-border payment rails to platforms and enterprises, with built-in ledgering for their client funds.
- Industry
- Fintech · Payments
- Size
- 50–200 employees
- Region
- Asia-Pacific
- Tools budget
- $1K–5K per month
- Needs
- Automated reconciliation. Our clients rely on us for automatic matching, so we need stronger tooling behind our own ledger reconciliation.Today: its own ledger and automatic matching using unique account identifiers · Urgency: this yearRegulatory reporting. Anti-money-laundering transaction reports to the national regulator require pulling data from several internal systems.Today: transaction monitoring rules and suspicious matter reports escalated to a risk officer · Urgency: this yearFraud prevention. Instant bank transfers attract scams, and we need shared intelligence signals before funds leave.Today: payee-name confirmation and industry fraud-sharing membership rather than a scoring tool · Urgency: later
- Who decides
- head of compliance · security review
- Expects from suppliers
- Supports real-time bank rails and direct debit; Strong anti-money-laundering reporting exports; Proven with regulated payment providers
- Not a fit
- Card-only fraud products; Offshore-only hosting without local options
- Stack
- cloud: AWS-class hyperscaler, core banking / ledger system, compliance tooling in place
- Buying triggers
- regulatory change, scaling transaction volume
Needs
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Cooperation
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We are pursuing several security certifications at the same time, and tracking each one separately is becoming unmanageable. We need a single place to map controls across frameworks and see readiness for each. It must keep compliance data inside our region, produce clear evidence for public sector reviewers, and avoid heavy consulting.
We bill customers by usage across many different services, and getting invoices and revenue recognition right is harder than we expected. We are hiring in-house, but we want something that ingests metering data through an API, handles mixed pricing models, and gives finance clean, auditable numbers. No rigid annual seat contracts. Team trial first.
We run several certifications across multiple legal entities, and every year the same control testing and evidence gathering gets repeated per entity. A good solution must map one control set across entities, reuse evidence across frameworks, keep scopes separate, support local data residency, and plug into our identity provider and ticketing.
Our treasury staff still match prefunded partner wallet balances against partner statements by hand in spreadsheets. Every partner formats statements differently and currencies vary widely. We want an automated matcher that ingests many statement formats, connects to our ledger through APIs, and explains unmatched items in plain terms so ops can resolve them fast.
We wish for a fraud monitoring tool that plugs into our cloud warehouse and turns raw transaction data into always-on detection, replacing our ad hoc queries. We would judge it by how fast analysts can tune rules without engineers, whether alerts stay explainable, European data residency, clear pricing, and a team trial that proves value.
Keeping our security certification current while answering partner questionnaires by hand is swallowing most of our compliance capacity. An audit is coming this year. A good solution prefills standard questionnaire answers, tracks evidence continuously across multi-region, hardware-heavy operations, and keeps pricing flat as we grow. Usage-based pricing tied to data volume is a dealbreaker.
We wish for one evidence workspace where a single control artifact is collected once and reused across every assurance report we face each year. We would judge it by fewer repeat requests to our teams, clean mapping between frameworks, an auditor-friendly trail, and support in our time zones. Partner-facing evidence sharing would be a strong plus.
Our billing runs on metered consumption, and partner royalties flow out of that same usage. Every period we must reconcile each metered record to invoices and royalty payouts, then hand auditors clean evidence. Sampling won't do. A good fit reconciles every record at huge scale, keeps a full audit trail, and supports our controls testing.
We lend online across several products, and fraud schemes shift faster than our reviews can catch them. By the time losses show up, the pattern has already moved. We need earlier detection of new schemes, signals we can feed into our own decisioning, and full explainability. Card-present retail tools won't work for us. Who has handled high-volume online lending?
We open our platform to anyone, and bad actors keep abusing free credits and stolen payment methods. We need risk scoring at sign-up and at payment, decided in real time, with low false positives for honest developers. Retail-style fraud tools and manual review queues won't work. Clear APIs our engineers can wire into billing are essential.
We are rebuilding how we watch card transactions for fraud, and we must decide what to build ourselves versus buy. Our merchants are small and local, so patterns look different from big retail. A good solution must score in real time, combine explainable rules with models, and be proven on small-merchant portfolios. Enterprise-only pricing is a no.