When inference demand surges, our on-call engineers drown in manual steps. We need remediation that runs automatically from runbooks, understands custom hardware telemetry, and can be self-hosted on our own private infrastructure. Generic tools built for commodity servers fall short. Anyone else automating response across hardware and cloud layers?
DevTools · Cloud & Infrastructure · 200–1000 · Europe #b016_09
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We offer a managed cloud application platform that lets development teams build, deploy and scale web applications across multiple underlying cloud providers.
- Industry
- DevTools & Software · Cloud & Infrastructure
- Size
- 200–1000 employees
- Region
- Europe
- Tools budget
- $5K–20K per month
- Needs
- Cloud cost optimization. Our platform runs on several hyperscalers and we need clearer unit economics per customer workload to protect margins.Today: a newly hired cost analyst bridging engineering and finance with spreadsheets and BI dashboards · Urgency: this yearIncident management & on-call. We want to move from reactive operations to a structured on-call model with better automation and post-incident learning.Today: a reliability team replacing traditional operations with automation, running post-mortems after outages · Urgency: this year
- Who decides
- vp engineering · procurement
- Expects from suppliers
- Multi-cloud cost allocation by tenant; Strong automation hooks; Remote-friendly onboarding
- Not a fit
- Single-cloud cost tools; Tools needing agents on every customer container
- Stack
- multi-cloud, Kubernetes, CI/CD pipeline in place, ticketing / issue tracker
- Buying triggers
- cost pressure, tool consolidation
Needs
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Cooperation
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We wish for a lightweight paging and escalation tool built for small rotations running stateful services. It should spread load fairly, protect people from burnout, and capture post-incident notes with almost no effort. We would judge it by a trial: does it work equally across rented hardware and cloud, and does it fit our code-defined setup?
Our multi-tenant service produces heavy telemetry, and monitoring cost climbs with every new region we open. Our reliability engineers run the clusters themselves, and the bill is starting to hurt. A good solution must cut ingest and storage spend, keep per-tenant visibility, work across several clouds, and stay light for a lean team.
We ship investing features fast, and our backend engineers write and run tests themselves. As we grow, we worry a rushed release could break money movement. We need automated tests around transfers and account flows that plug into our existing pipeline, take little setup time, and fit a tiny budget. Heavy enterprise tooling is out.
We added live calling to a product that began as email, and our on-call process was built for slow, asynchronous work. Now an outage means customers on active calls hear silence. We need paging that routes across engineers in distant time zones, ties directly into a public status page, and keeps responders and customers informed together. Point tools that only page people do not help us.
We train and serve our own language models, and compute is one of our biggest cost lines. Today we struggle to see spend per workload, so trimming it is guesswork. A good solution must show cost per workload, run on premises or in sovereign clouds, work without permanent internet access, avoid large minimum commitments, and fit a small monthly budget.