We promise fast payouts, but that leaves very little time to catch fraudulent claims. Today our claims specialists spot suspicious cases by hand, which does not scale. A good solution must flag risky claims within seconds, before money moves, plug into our app backend, explain why a claim was flagged, and keep pricing transparent.
Fintech · Payments · 200–1000 · Asia-Pacific #b037_21
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We are a newly authorised payment aggregator offering collections, bulk payouts and billing software, with strong presence among schools and small businesses.
- Industry
- Fintech · Payments
- Size
- 200–1000 employees
- Region
- Asia-Pacific
- Tools budget
- $5K–20K per month
- Needs
- SOC 2 / ISO 27001 automation. Fresh aggregator authorisation raises the bar on our security program, and evidence is assembled by hand.Today: an information security manager sustaining multiple certifications for a payment aggregator licence · Urgency: this yearPayouts & disbursements. Vendor and bulk payouts over several bank rails need clearer failure handling and retries.Today: its own instant payout and vendor payment products across several bank rails · Urgency: this yearAutomated reconciliation. Settlement analysts still reconcile bank files against gateway records using spreadsheets.Today: a settlement processing team matching bank and gateway files with spreadsheets · Urgency: later
- Who decides
- ciso security · security review
- Expects from suppliers
- Affordable for a mid-sized payments company; Supports local bank file formats; Quick setup without consultants
- Not a fit
- Enterprise suites needing multi-year contracts; Tools hosted only outside our region
- Stack
- cloud: AWS-class hyperscaler, CI/CD pipeline in place, CRM in place
- Buying triggers
- regulatory change, rapid team growth
Needs
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Cooperation
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We wish for a lightweight routing layer that sits over instant bank rails, with automatic fallbacks and ready-made handling of bank error codes, so our small team stops hand-coding it. We would judge it by setup in days not months, local data residency, transparent usage-based pricing, and how little engineering time it needs afterward.
We bill customers by usage across many different services, and getting invoices and revenue recognition right is harder than we expected. We are hiring in-house, but we want something that ingests metering data through an API, handles mixed pricing models, and gives finance clean, auditable numbers. No rigid annual seat contracts. Team trial first.
Our treasury staff still match prefunded partner wallet balances against partner statements by hand in spreadsheets. Every partner formats statements differently and currencies vary widely. We want an automated matcher that ingests many statement formats, connects to our ledger through APIs, and explains unmatched items in plain terms so ops can resolve them fast.
We wish a tool existed that watches failed postings and cash application exceptions inside our customers' accounting systems, explains the cause in plain language, and proposes or applies the fix with approval. We would judge it by fewer manual fixes per week, faster time to clear exceptions, and native connectors to mid-market ERPs.
We lend online across several products, and fraud schemes shift faster than our reviews can catch them. By the time losses show up, the pattern has already moved. We need earlier detection of new schemes, signals we can feed into our own decisioning, and full explainability. Card-present retail tools won't work for us. Who has handled high-volume online lending?